Built for teams and networks

Now with Skype for Business you can simplify your infrastructure with one platform for calling, conferencing, video, and sharing. Connect your teams with the experience they love, in the Office applications they use every day.

Personalized and organizational insights

Easy-to-use live data monitoring and in-depth analysis tools let you discover new stories in your data with even more interactive reports, simpler dashboards and compelling data visualizations.

People centric security

Microsoft handles your security so you don’t have to. Now you have even more control with increased privacy, transparency and refined user controls - it’s easy to see why this is the most secure Office ever.

Office 365 Enterprise E5 includes:

Familiar Office tools

Office suite

Publisher and Access: Windows PC client programs and/or features only; cannot be used across devices.

Skype for Business is not yet available for Mac. Lync for Mac 2011 is the latest version. Lync for Mac is compatible with Skype for Business Server and Skype for Business Online.

Now includes the new Office 2016 apps for your PC and Mac.


Always have the latest versions of:

  • Capture your ideas however you work best—using a keyboard, pen, or a touchscreen.
  • Easily format information in Excel with tools that recognize your pattern and autocomplete data.
  • Easily incorporate content from PDFs to create your own great-looking Word documents.

Office on PCs, tablets, and phones

Enjoy a fully installed Office experience across PCs, Macs, Windows tablets, iPad® and Android™ tablets, and most mobile devices. Each user can install Office on 5 PCs or Macs, 5 tablets (Windows, iPad, and Android), and 5 phones.

Plus these online services


Online Meetings

Host online meetings with audio, HD video, and web conferencing over the Internet. Join meetings with a single touch or click from the smartphone, tablet, or PC of your choice.


Meeting Broadcast

Broadcast Skype for Business meetings on the Internet for to up to 10,000 people, who can attend in a browser on nearly any device. Meetings include real-time polling and sentiment tracking, plus Yammer, to enable dialogue during the broadcast.


PSTN conferencing

Enable attendees to join Skype for Business from any telephone by dialing a local access number, and dial out from a meeting to add others when needed. The dial-in capability is in addition to single-touch join options on PC, smartphone, and browser, and allows people to join an online meeting even in places with no Internet access. Consumption rates are available.


Modern voice with Cloud PBX

Make, receive, and transfer business calls in the office, at home, or on the road, using phone, PC, and mobile without the need for a traditional phone system. Choose PSTN calling plans delivered by Microsoft where available, or use existing phone lines at your locations.


Instant messaging and Skype connectivity

Skype for Business is not yet available for Mac. Lync for Mac 2011 is the latest version. Lync for Mac is compatible with Skype for Business Server and Skype for Business Online.

Connect with other Skype for Business users via instant message, voice calls, and video calls, and let people know your availability with your online status. Share presence, IM, and audio calling with Skype users.


Chat-based workspace

Connect your team with Microsoft Teams in Office 365, where chat, content, people, and tools live together, so your teams have instant access to everything they need.


Email and calendars

Use business-class email through a rich and familiar Outlook experience you can access from your desktop or from a web browser. Get a 50 GB mailbox per user and send attachments up to 150 MB.


Advanced email

Use archiving and legal hold capabilities, plus unlimited storage, for compliance needs. Use data loss prevention (DLP) policies and policy tips that educate your users for additional compliance enforcement in email.


Document and email access control

Rights Management Services enables you to restrict access to documents and email to specific people and to prevent anyone else from viewing or editing them, even if they are sent outside the organization.


Advanced information protection

Data loss prevention and encryption across Exchange Online, Skype for Business, and SharePoint Online help keep your content safe in email, IM and meetings, and team sites.


Advanced security

Advanced Threat Protection helps defend users against sophisticated threats hidden in emails, attachments, and links. Customer Lockbox lets you limit data access to only pre-assigned, two-factor-authenticated administrator approvals for greater control and transparency. And the built-in features of Office 365 Advanced Security Management give you enhanced visibility and control of your Office 365 environment.


Analytics tools

With the live dashboards and interactive reports of Power BI non-technical users can visualize and analyze data with greater speed, efficiency, and understanding. With its interactive dashboards, Microsoft MyAnalytics enables you to surface personal and organizational insights based on information across Office 365.


Simple file storage and sharing

OneDrive for Business gives each user 1 TB of personal cloud storage that can be accessed from anywhere and syncs with their PC/Mac for offline access. Easily share documents with others inside and outside your organization and control who can see and edit each file.


Team sites

Enable easy access and sharing of documents with 1 TB of baseline storage plus 500 MB of storage per user. Share insights through interactive reports with Excel Services and Visio Services, and view them on mobile device browsers that support HTML5.


Corporate social network

Yammer collaboration software and business applications allow your employees to connect with the right people, share information across teams, and organize around projects so they can communicate further, faster.


Office Online

Create and edit Word, OneNote, PowerPoint, and Excel documents from any modern browser.


Work management

Planner makes it easy for your team to create new plans, organize and assign tasks, share files, chat about what you’re working on, and get updates on progress.


Professional digital storytelling

With Sway, a new Office 365 app, you can easily create engaging, interactive web-based reports, presentations, newsletters, trainings and more—right from your phone, tablet, or browser. Sways are easy to share and look great on any screen.


Mobility

Sync email, calendar, and contacts; access SharePoint sites; view and edit Office documents with Office Online using a browser on Windows Phone, iOS, and Android devices.


Enterprise management of apps

Simplify management of apps in your organization with Group Policy, Telemetry, and Shared Computer Activation.


Search and discovery

Stay in the know. Search and discover content across Office 365 based on personalized insights. Office Delve is the first experience to be powered by Office Graph, a collection of analyzed signals or insights derived from each user’s behavior and relationships to content, topics, and contacts.


Corporate video portal

Easily manage videos within your organization. Office 365 Video is a company-wide destination for video upload, sharing and discovery, and smooth playback across devices.


Voicemail integration (Unified Messaging)

Hosted voicemail support with auto-attendant capabilities. Voicemails are recorded to Exchange Online and users can access them from Outlook, Outlook on the web, or a compatible mobile phone.


Compliance solutions

With the Compliance Center, you can search in-place across Exchange, Skype for Business, OneDrive for Business, and SharePoint mailboxes. Advanced eDiscovery fully integrates the Equivio machine learning, predictive coding, and text analytics platform to reduce the costs and challenges that come with sorting through large quantities of data for eDiscovery purposes by quickly zeroing in on what is relevant.


Apps for Office and SharePoint

New third-party and customer-developed apps work with Office and SharePoint to bring web services right into your documents and sites.

Add-on services


Add PSTN calling for a complete communications experience

Subscribe to calling plans from Office 365 and use existing phone numbers or get new ones. Add PSTN calling to Office 365 Enterprise E5 for $24.00 user/month, annual commitment. The $24.00 includes both international and domestic calling plans. Domestic only calling plans are available for $12.00. Tax is included in price. Consumption rates are available.

All Office 365 Enterprise plans include:


Reliability

Get peace of mind knowing your services are available with a guaranteed 99.9% uptime, financially backed service level agreement (SLA).


Security

Cutting-edge security practices with five layers of security and proactive monitoring help keep customer data safe.


Privacy

Your data belongs to you. Microsoft does not scan emails or documents for advertising purposes.


Administration

The admin portal provides IT detailed configuration options for your services, either from an online portal or through automated management with PowerShell commands. You can use the Admin app to manage your services on the go.


Up to date

No need to pay for version upgrades; updates are included in your subscription. New features are rolled out to Office 365 customers regularly.


Active Directory integration

Manage user credentials and permissions. Single sign-on and synchronization with Active Directory.


Support

24/7 phone support for all IT issues. For less urgent issues, you can create service requests directly through the admin portal.

Office 365 customer success service

Microsoft FastTrack for Office 365

Microsoft FastTrack for Office 365 is our customer success service designed to help you move to Office 365 smoothly and with confidence, and realize business value faster.

Discover what's possible, plan for successful rollouts, and enable new users and capabilities at your own pace. Access best practices, tools, resources, and experts committed to make your experience with Office 365 a success.

FastTrack resources and services are included with Office 365 Enterprise E5 for customers with at least 50 seats.

Office 365 for business FAQ

Top questions

  • Q: Can I switch to other Office 365 plans?

    A: Yes. If you need to upgrade, you can transition your account to a different plan. For example, you can upgrade from an Office 365 Business plan to an Office 365 Enterprise plan.

    In most cases, you can use the Switch plans wizard in your Admin center to upgrade your plan. If your subscription has more than 300 users or if you used a prepaid card to purchase your plan, the Switch plans wizard is not available. Plans that are not eligible for the Switch plans wizard can be upgraded manually.

    NOTE: When you upgrade your account, your domain name is transferred to your new account, whether you brought your own domain name to the Office 365 account or you set up a domain name with Office 365.

  • Q: Can I cancel my subscription at any time?

    A: You can cancel your subscription at any time. For annual commitment subscriptions, such as Office 365 Enterprise E5, there is a penalty for canceling before the end of your contract.

  • Q: Is Internet access required for Office 365?

    A: Internet access is required to install and activate all Office 365 plans and to manage your subscription account. Internet connectivity is also required to access Office 365 cloud productivity services, including email, conferencing, IT management, and other services. Many Office 365 plans also include the desktop version of Office, for example, Office 365 Business Premium and Office 365 Enterprise E3. One of the benefits of having the desktop version of Office applications is that you can work offline and have the confidence that the next time you connect to the Internet all your work will automatically sync, so you never have to worry about your documents being up to date. Your desktop version of Office is also automatically kept up to date and upgraded when you connect to the Internet, so you always have the latest tools to help you work.

  • Q: What if I already own a domain name?

    A: You can add the domain name you own to Office 365 to create domain-based email addresses. Find your domain registrar or DNS hosting provider.

  • Q: I will need extra help setting up Office 365. Who can help?

    A: Microsoft experts are trained IT and development companies that can help you move to Office 365 or develop custom solutions for your business.

  • Q: What is Microsoft FastTrack?

    A: Microsoft FastTrack for Office 365 is the customer success service that helps you move to Office 365, smoothly and with confidence, and deliver business value faster.

    The FastTrack Center is a team of hundreds of engineers around the globe, committed to providing IT professionals and partners with a successful Office 365 experience.

    Our FastTrack Engineers will provide you with remote and personalized assistance to help you prepare your technical environment and ensure a smooth onboarding and migration experience.

    The FastTrack Center will contact eligible customers within 30 days of purchasing Office 365. FastTrack resources and services are included in Office 365 for customers with at least 50 seats of Office 365 Business and Enterprise plans, as well as paid Government, Kiosk, and Nonprofit plans.


Plans and pricing

  • Q: What forms of payment can I use?

    A: You can pay with all major credit cards, and your subscription amount will appear on your credit card statement. You also have the option to receive an invoice and, depending on your choice of services, you will be billed monthly or annually. You receive an email message when your invoice is ready to be viewed and, if a purchase order (PO) number is entered when you buy your subscription, that number is included in your invoice.

  • Q: What payment options are available? Can I pay monthly or annually?

    A: Annual commitment payment is available for Office 365 Enterprise plans. With annual commitment, you sign up for a one-year subscription, but you can choose to pay month to month or pay for the entire year at the time you sign up.

  • Q: Do you offer volume discounts to businesses?

    A: Yes, discounts are available for Office 365 enterprise agreement customers (typically 250+ licenses) who want to purchase through volume licensing. A Microsoft expert can help you explore the purchasing options for large enterprises and help you determine which is best for you.

  • Q: Can I mix and match different Office 365 plans?

    A: Yes, you can mix and match Office 365 plans. Please note that there are some license limitations at the plan level. The Office 365 Business, Business Essentials, and Business Premium plans each have a limit of 300 users, while the Enterprise plans are for an unlimited number of users. For example, you can purchase 300 Business Premium seats, 300 Business Essentials seats, and 500 Enterprise E3 seats on a single tenant.

  • Q: What are the main differences between the E3 and E5 plans?

    A: E5 delivers the most comprehensive, most secure Office 365 plan for business ever. E5 customers receive collaboration tools such as Cloud PBX and PSTN conferencing and personal and organizational analytics with Microsoft MyAnalytics and Power BI, all while getting unprecedented control over their data with Access Control and Advanced Threat Protection.

  • Q: I am currently an Enterprise E4 customer and want to upgrade to the E5 plan. How do I upgrade to E5?

    You can upgrade to E5 now, or wait until it’s time to renew and make the switch during the renewal process.

    • If you bought your subscription through an account representative or partner, work with that representative or partner to upgrade.
    • If you bought your subscription directly from Microsoft, you can complete the upgrade yourself in the Office 365 admin center.

New Skype for Business features

  • Q: What is the difference between Cloud PBX, PSTN conferencing, and PSTN calling?

    A: Cloud PBX in Skype for Business is cloud-based call management that enables you to make, receive, and transfer calls across a wide range of devices.

  • Q: How is the porting of phone numbers handled with PSTN calling?

    A: Porting or transferring your existing phone numbers involves taking your existing phone numbers and moving them over to Skype for Business Online. Once the numbers have been ported over, you can assign those phone numbers to your users.

  • Q: How many minutes do you get with PSTN calling plans?

    A: PSTN Domestic Calling: 3,000 calling minutes per user/per calendar month which includes inbound calls originating from any country and outbound calls to domestic locations. PSTN Domestic and International Calling: 3,000 calling minutes per user/per calendar month which includes inbound calls originating from any country and outbound calls to domestic locations OR 600 international outbound calling minutes (whichever cap is reached first), per user/per month.

  • Q: Can I add Cloud PBX, PSTN conferencing, and PSTN calling to other plans?

    A: Yes.

  • Q: Does Microsoft provide the phone numbers for PSTN calling?

    Yes, you can get numbers for your users in two ways:

    • Get new numbers from Office 365 and Skype for Business.
    • Port or transfer your existing numbers from your service provider or phone carrier.
  • Q: How many phone numbers are supported for PSTN Calling?

    A: There is no limit on porting in owned telephone numbers to PSTN calling. You can acquire 10% additional new telephone phone numbers for which you have licenses. For example, if you have purchased 100 licenses, you can acquire 110 new telephone numbers. Please note, this applies only to acquiring new telephone numbers through Office 365 and Skype for Business; there is no limit to the quantity of owned telephone numbers that can be ported, regardless of the number of licenses you possess.

  • Q: Do I need Cloud PBX to add PSTN calling?

    Yes. Cloud PBX is included with Office 365 Enterprise E5, but not with Enterprise E1 or E3.

    • If you have an Enterprise E5 license for your users, all you need to do is purchase and assign a PSTN voice calling plan. Cloud PBX is included in the Enterprise E5 license.
    • If you have an Enterprise E1 or Enterprise E3 license for your users, you need to purchase and assign a Skype for Business Cloud PBX add-on and then assign a PSTN voice calling plan to your users.
  • Q: What kind of phones can I use with PSTN calling?

    A: Users can make and receive phone calls using Skype for Business IP phones, PCs, and mobile devices.

  • Q: What is Microsoft FastTrack?

    A: Microsoft FastTrack for Office 365 is the customer success service that helps you move to Office 365, smoothly and with confidence, and deliver business value faster.

    The FastTrack Center is a team of hundreds of engineers around the globe, committed to providing IT professionals and partners with a successful Office 365 experience.

    Our FastTrack Engineers will provide you with remote and personalized assistance to help you prepare your technical environment and ensure a smooth onboarding and migration experience.

    The FastTrack Center will contact eligible customers within 30 days of purchasing Office 365. FastTrack resources and services are included in Office 365 for customers with at least 50 seats of Office 365 Business and Enterprise plans, as well as paid Government, Kiosk, and Nonprofit plans.